managed file transfer gartner magic quadrant 2016

#Managed file transfer gartner magic quadrant 2016 professional

The organization needs to shift into a new mode of working as well as gain cloud competence, and this is best done collaboratively, with the external experts handing over responsibilities on a gradual basis. It is insufficient to do a “handoff” at the end of the contract. This transfer must occur gradually, over a multi-month or even multi-year period. Unless the organization expects to outsource cloud operations or application development over the long term, the MSP or consultancy must be contractually obligated to transfer knowledge and skills to the organization’s internal employees.

There must be a skills transition plan in place.

Choosing the wrong vendor can be highly damaging, resulting in wasted resources, and failure to achieve either the expected business or technical outcomes.

Low-quality external assistance can have a devastating impact on cloud outcomes.

Such assistance reduces implementation times, raises implementation quality, lowers implementation costs as well as long-term total cost of ownership, and provides a better foundation for the organization to enhance its cloud usage in the future. Organizations can strongly benefit from expert assistance.

Use of expert external assistance accelerates and improves cloud adoption.

Things I’ve learned over the past 5+ years of client conversations:

#Managed file transfer gartner magic quadrant 2016 professional

Those concerns are real, but getting expert outside assistance - from a cloud managed service provider (MSP), consultancy / professional services provider / systems integrator, or even an individual contractor - doesn’t have to mean a sliding down a slippery slope into cloud helplessness. (The CIOs I talk to may have similar concerns, although typically more related to CIO-level concerns about outsourcing.) In my current role within Gartner for Technical Professionals, I talk to a lot of cloud architects, engineers, and other technical individual contributors who are concerned that seeking outside assistance for cloud implementations will lead to long-term outsourcing, lack of self-sufficiency, lack of internal cloud skills, and loss of control. Note: It’s been a while since I blogged actively, and I’m attempting to return to writing short-form posts on a regular basis.